Privacy Policy

Account data: email, full name, phone, company (optional), country of residence, professional title, certifications, NDT methods, work-authorisation countries, hourly rate (inspector-side only).

Operational data: jobs you post or apply to, applications you submit, reports you deliver, photos uploaded as inspection evidence, payout status, payout records.

Audit data: every state-changing action across the platform is recorded in our internal audit trail (actor identity, timestamp, subject, delta). This is operational telemetry, not analytics; we do not sell or share audit data with third parties.

To match inspectors to jobs, mediate communication between clients and inspectors via admin chat, process payments through our payment processor, comply with KYC/AML obligations on the inspector side, and improve platform safety.

Strict price-visibility boundary: inspector pricing is never disclosed to clients; client budgets are never disclosed to inspectors. This isolation is enforced at the database and application layers (see our public engineering notes for technical detail).

We use trusted service providers to operate the platform, including cloud hosting, secure data storage, authentication, email delivery, payment processing, identity verification, and fraud prevention. These providers may process personal information only as necessary to provide their services and are required to protect it.

Some of these providers store or process information outside Quebec and Canada where required to operate the platform. Where information is transferred across borders, we rely on appropriate contractual and legal safeguards to protect it.

Access, correction, export, and erasure requests should be sent to privacy@nexpecapp.com. We respond within 30 days. Erasure may be limited by record-retention obligations for completed inspections (typically 7 years).

Privacy questions: privacy@nexpecapp.com. Security disclosures: security@nexpecapp.com (we follow the IETF security.txt standard).